> I also don't get why a web-development consultant would feel so responsible for a pretty typical business decision by their client.
Because they are an expert in their field and the client, presumably, isn't? I can't imagine another field—hairdressing, construction, financial advice—where the client would reject the paid expert's viewpoint so readily and firmly.
Because they are an expert in their field and the client, presumably, isn't? I can't imagine another field—hairdressing, construction, financial advice—where the client would reject the paid expert's viewpoint so readily and firmly.