> What is missing from most documentation is simple Use Case.
There's a lesson to be learned from Microsoft's success with SharePoint in the 2007-2013 time frame where they absolutely sold a ton of deals in various verticals for what is otherwise a super generic productivity platform comprised of docs, calendars, task lists, etc.
Microsoft's strategy was simple: have vertical specific SMEs, sales teams, and solution delivery teams that build solutions that addressed specific use cases for those industries. Life sciences, legal, manufacturing, you name it: Microsoft had a vertical specific team that understood the use cases in those verticals. Their sales teams configured vertical specific demos. They shipped vertical specific templates and configurations for those use cases.
I ended up in life sciences (pharmas, biotechs) by happenstance and we helped customers get SharePoint configured for use cases like operating clinical trials on SharePoint.
The underlying platform is incredibly generic, but having your sales people speak the domain space and pre-configured solutions (or solution delivery partners) made it more palatable.
I think most companies that are building these kind of tools need an "on-ramp" that is industry or use-case specific designed with SMEs or customer observations for those use cases.
Microsoft's strategy was simple: have vertical specific SMEs, sales teams, and solution delivery teams that build solutions that addressed specific use cases for those industries. Life sciences, legal, manufacturing, you name it: Microsoft had a vertical specific team that understood the use cases in those verticals. Their sales teams configured vertical specific demos. They shipped vertical specific templates and configurations for those use cases.
I ended up in life sciences (pharmas, biotechs) by happenstance and we helped customers get SharePoint configured for use cases like operating clinical trials on SharePoint.
The underlying platform is incredibly generic, but having your sales people speak the domain space and pre-configured solutions (or solution delivery partners) made it more palatable.
I think most companies that are building these kind of tools need an "on-ramp" that is industry or use-case specific designed with SMEs or customer observations for those use cases.