> maintaining kaneo means helping people debug their setups. and honestly? it's taught me more than i expected.
> people run kaneo on setups i never imagined:
> behind corporate proxies
> ...
> in kubernetes with custom networking
It's OP's project so they're welcome to support whoever they want but I definitely would not offer free support to customers who are obviously using the product commercially, especially in large enterprises.
It's FOSS, so they can use it for free if they want, but if they need custom support or features, they're a great user to tell, "Sure, I'm happy to help you with that if you purchase a $500/yr support contract." You'd be surprised how many customers like that don't care because they have a corporate card and that amount is too little to require approvals or much process.
> people run kaneo on setups i never imagined:
> behind corporate proxies
> ...
> in kubernetes with custom networking
It's OP's project so they're welcome to support whoever they want but I definitely would not offer free support to customers who are obviously using the product commercially, especially in large enterprises.
It's FOSS, so they can use it for free if they want, but if they need custom support or features, they're a great user to tell, "Sure, I'm happy to help you with that if you purchase a $500/yr support contract." You'd be surprised how many customers like that don't care because they have a corporate card and that amount is too little to require approvals or much process.