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Comment by gobip

It's not a storm in a teacup.

They lost thousands of emails and they treated every customer individually while blocking people from complaining on their subreddit.

Then, it was posted here on HN and they finally decided to stand up and fix their reputation by saying they care and want to do better, after months of silencing the issue as much as possible.

https://news.ycombinator.com/item?id=33432296

parent gobip 11 months ago

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