The comment at the bottom of the article I believe is correct. I believe this because our neighborhood had the same problem. One day my neighbor, frustrated beyond his capacity, and seemingly very high on something, went outside and started ripping infrastructure out by hand and damaging everything else he could find with a hammer.
They came out and replaced a lot of the damaged equipment and did a few upgrades. After that the intermittent 2 minute drop problems disappeared.
They came out and replaced a lot of the damaged equipment and did a few upgrades. After that the intermittent 2 minute drop problems disappeared.