For context, this post comes out of a mix of frustration and curiosity. I work in product, and what drives me a bit crazy here is that all the foundational pieces for a shared inbox are sitting right there in Workspace. You can almost see how it could click together with "relatively small connective tissue" (of course, easy to say, I know nothing about their architecture).
It’s genuinely hard to understand the product reasoning when the missing pieces seem more about integration than invention.
Would actually love to hear from people who’ve worked inside Google or on Workspace: What stops this from becoming a real product targeting use cases people want? Is it technical debt, org structure, misaligned incentives, or something else?
It’s genuinely hard to understand the product reasoning when the missing pieces seem more about integration than invention.
Would actually love to hear from people who’ve worked inside Google or on Workspace: What stops this from becoming a real product targeting use cases people want? Is it technical debt, org structure, misaligned incentives, or something else?