Comment by elzbardico

And yet, the source problem still remains. The company has a shitty way of reporting quality issues in relation to parts and assemblies.

Being an automaker, I can almost smell the silos where data resides, the rigidly defended lines between manufactures, sales and post-sales, the intra-departmental political fights.

Then you have all the legacy of enterprise software.

And the result is this shitty warranty claims data.