From what I've learned, be as explicit as possible when users enter dates.
We had to change our date of birth field in the user sign-up to three separate "Month Name","Day" and "Year" drop downs, since so many people made mistakes (fat finger/ swap month and day) from the "MM/DD/YYYY" field, and would then send support ticket to update it.
We had to change our date of birth field in the user sign-up to three separate "Month Name","Day" and "Year" drop downs, since so many people made mistakes (fat finger/ swap month and day) from the "MM/DD/YYYY" field, and would then send support ticket to update it.