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Comment by zkmon

Not for me. Exccessive customer obsession puts me off as customer. Don't try to read too much into me. Don't try to sell too much. Don't try to please me too much. Don't think about me too much.

Instead, think about the stuff you are offering. Treat it as if you are building it for yourself, and not for selling. Build it the way your like most. Sound as if you don't care about selling. Be proud of it. Get off of the sales pitch and pleasing talk.

Stay equal with your customer regarding who should please whom. It's an exchange of value between equals. No need of one pleasing the other too much. Customer need not have the upper hand. They should be just as desperate to buy, as you are for selling.

If selling is seen as a win for the seller, then it should always be a loss for the buyer, which is not true. Once you stop seeing it as win, you will stop this overreaction.

parent zkmon 1 year ago

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