Comment by antman

People consider google as a trusted partner whereas it is designed as a retail factory. Mass serving of millions and protectioms whose false positives can destroy the lives of thousands. Still they are statistically correct. Nuking everything instead of the offending service? Convenient fir them. Unavailable support reps? Convenient for them? Meaningless automated answers? Convenient for them. Its not a solid system that has defects, it was designed that way. Their unavailability and abrupt cruelty does not serve as cost optimisation, it serves as liability optimisation.