We would need the big picture, though... maybe it caused that death (which is awful) but it's also saving lives? If there are that many people confiding in it, I wouldn't be surprised if it actually prevents some suicides with encouraging comments, and that's not going to make the news.
Before declaring that it shouldn't be near anyone with psychological issues, someone in the relevant field should study whether the positive impact on suicides is greater than negative or vice versa (not a social scientist so I have no idea what the methodology would look like, but if should be doable... or if it currently isn't, we should find the way).
Before declaring that it shouldn't be near anyone with psychological issues, someone in the relevant field should study whether the positive impact on suicides is greater than negative or vice versa (not a social scientist so I have no idea what the methodology would look like, but if should be doable... or if it currently isn't, we should find the way).