> the real "value" being delivered by the commercial software providers is often the setup, support, and hand-holding provided to customers who pay the crazy amounts
That is also possible and even usual with open source. The difference is you can choose the provider for each of those things, they can be different, you are not locked in.
That is also possible and even usual with open source. The difference is you can choose the provider for each of those things, they can be different, you are not locked in.