I've never understood monthly subscriptions. It's not like it's technically difficult to implement prorating or even look back and see that I haven't used Disney Plus at all and refund me for non-usage.
This event probably triggered a lot of their inactive subscribers like me to look at their bills. Not only will it lose a lot of these people but the required marketing efforts to bring me back would cost a lot more now too.
This event probably triggered a lot of their inactive subscribers like me to look at their bills. Not only will it lose a lot of these people but the required marketing efforts to bring me back would cost a lot more now too.