The Design of Everyday Things should be required reading for Apple's UX designers. This used to be a book that informed the core of their design philosophy. Unfortunately, that seems long gone.
If a user can't figure out how to do something, the user is not to blame. The designer is. With so many features in iOS now completely invisible to the naked eye, it's very clear who is responsible for this mess. And it ain't the users.
If a user can't figure out how to do something, the user is not to blame. The designer is. With so many features in iOS now completely invisible to the naked eye, it's very clear who is responsible for this mess. And it ain't the users.