> I see these complaints on HN a lot, and maybe it’s anecdotal, but I just don’t see this in the real world these days.
It happens all the time where I work. I don't want to be specific, but we have lots of examples here. In some cases people don't like the core software, so they work around it by tracking things on a spreadsheet. And sometimes that spreadsheet disappears (in one case, it was being kept on an XLSX on a USB thumb drive, but the thumb drive got corrupted and we lost some very important data.)
It happens all the time where I work. I don't want to be specific, but we have lots of examples here. In some cases people don't like the core software, so they work around it by tracking things on a spreadsheet. And sometimes that spreadsheet disappears (in one case, it was being kept on an XLSX on a USB thumb drive, but the thumb drive got corrupted and we lost some very important data.)