Junior engineers should spend half their time doing customer support.
It allows them to provide meaningful value to the company without needing to code, it shows them a customer first approach to the product, it teaches them empathy for users and the CS team. It also teaches them repro/debugging skills.
It allows them to provide meaningful value to the company without needing to code, it shows them a customer first approach to the product, it teaches them empathy for users and the CS team. It also teaches them repro/debugging skills.