None of these generalizations are new to people who have had to work in service industry or customer service.
I have no sympathy for tech workers griping about these changes. Before I transitioned to I.T. I worked in the some of the most demanding call centers in the BPO world.
There was no remote work, every single minute of your day was monitored and you felt like you were in a fish bowl where every word and kpi was being analyzed by management. If you didn’t meet all 10-15 metrics you basically had one foot on a banana peel.
Put your big boy pants on tech bro. Winter is coming!
I have no sympathy for tech workers griping about these changes. Before I transitioned to I.T. I worked in the some of the most demanding call centers in the BPO world.
There was no remote work, every single minute of your day was monitored and you felt like you were in a fish bowl where every word and kpi was being analyzed by management. If you didn’t meet all 10-15 metrics you basically had one foot on a banana peel.
Put your big boy pants on tech bro. Winter is coming!