On one hand I agree with you on the extreme litigiousness of (American?) culture, but on the other, certain people have a legal duty to report when it comes to minors who voice suicidal thoughts. Currently that's only professionals like therapists, teachers, school counselors, etc. But what does an LLM chatbot count as in these situations? The kid was using ChatGPT as a sort of therapist, even if that's generally not a good idea. And if it weren't for ChatGPT, would this kid have instead talked to someone who would have ensured that he got the help he needed? Maybe not. But we have to consider the possibility.
I think it's really, really blurry.
I think the mom's reaction of "ChatGPT killed my son" is ridiculous: no, your son killed himself. ChatGPT facilitated it, based on questions it was asked by your son, but your son did it. And it sounds like he even tried to get a reaction out of you by "showing" you the rope marks on his neck, but you didn't pay attention. I bet you feel guilty about that. I would too, in your position. But foisting your responsibility onto a computer program is not the way to deal with it. (Not placing blame here; everybody misses things, and no one is "on" 100% of the time.)
> Responsibility is a thing.
Does OpenAI (etc.) have a responsibility to reduce the risk of people using their products in ways like this? Legally, maybe not, but I would argue that they absolutely have a moral and ethical responsibility to do so. Hell, this was pretty basic ethics taught in my engineering classes from 25 years ago. Based on the chat excerpts NYT reprinted, it seems like these conversations should have tripped a system prompt that either cut off the conversations entirely, or notified someone that something was very, very wrong.
I think it's really, really blurry.
I think the mom's reaction of "ChatGPT killed my son" is ridiculous: no, your son killed himself. ChatGPT facilitated it, based on questions it was asked by your son, but your son did it. And it sounds like he even tried to get a reaction out of you by "showing" you the rope marks on his neck, but you didn't pay attention. I bet you feel guilty about that. I would too, in your position. But foisting your responsibility onto a computer program is not the way to deal with it. (Not placing blame here; everybody misses things, and no one is "on" 100% of the time.)
> Responsibility is a thing.
Does OpenAI (etc.) have a responsibility to reduce the risk of people using their products in ways like this? Legally, maybe not, but I would argue that they absolutely have a moral and ethical responsibility to do so. Hell, this was pretty basic ethics taught in my engineering classes from 25 years ago. Based on the chat excerpts NYT reprinted, it seems like these conversations should have tripped a system prompt that either cut off the conversations entirely, or notified someone that something was very, very wrong.