The soft cap thing seems like exactly this kind of penny-foolish behavior though. I’ve seen people spend hours trying to optimize their travel to hit the cap — or dealing with flight changes, etc that come from the “expense the flight later” model.
All this at my company would be a call or chat to the travel agent (which, sure, kind of a pain, but they also paid for dedicated agents so wait time was generally good).
All this at my company would be a call or chat to the travel agent (which, sure, kind of a pain, but they also paid for dedicated agents so wait time was generally good).