I believe there is a similar situation in the mobile space with iphones, at least here is Europe where they are not ubiquitous.
Most people use cheaper android phones, that are slower and with a much shorted timespan. then they try a 1k€ iPhone and it is great and conclude they prefer the iPhone to Android: it is not an apple to apple comparison, you should compare it to a 1k€ android lol.
Same things happens on laptops. If you try to use a 500-600€ laptop as work main machine for multiple years it will fall apart. Than you try a MacBook and it feels great because after 5 years is still usable.
Most people use cheaper android phones, that are slower and with a much shorted timespan. then they try a 1k€ iPhone and it is great and conclude they prefer the iPhone to Android: it is not an apple to apple comparison, you should compare it to a 1k€ android lol.
Same things happens on laptops. If you try to use a 500-600€ laptop as work main machine for multiple years it will fall apart. Than you try a MacBook and it feels great because after 5 years is still usable.