Getting rid of checkout clerks, forcing customers to use self-checkout, and then surveilling and policing said customers to make sure that the unpaid labor they are now performing is done flawlessly is just so dystopic.
IMO, if you want to have self-checkout, you need to accept a higher rate of loss. That's the tradeoff for replacing your employees with robots and forcing labor onto the consumer. You can't have your cake and eat it too.
IMO, if you want to have self-checkout, you need to accept a higher rate of loss. That's the tradeoff for replacing your employees with robots and forcing labor onto the consumer. You can't have your cake and eat it too.