The article mentions Waymos and other self-driving taxis, but I think this is also a generational issue.
I would never consider getting a black cab because my perception is that they are expensive, opaquely priced, and with little oversight. I'd instead get an Uber where I know the price up front, it's cheaper (I think), and I can get in touch with someone if there's an issue.
My parents though got black cabs for years so would probably consider it over Uber, or at least alongside Uber as an option.
Uber killed the black cab, it just takes decades to change the habits of millions of people.
I would never consider getting a black cab because my perception is that they are expensive, opaquely priced, and with little oversight. I'd instead get an Uber where I know the price up front, it's cheaper (I think), and I can get in touch with someone if there's an issue.
My parents though got black cabs for years so would probably consider it over Uber, or at least alongside Uber as an option.
Uber killed the black cab, it just takes decades to change the habits of millions of people.