Dear Andy
,
After the many years of Paypal receiving stories just like yours I'm forced to take action. The traditional Paypal long term strategy of "Hahaha, where else are you going to go for online payments?" is not a viable option anymore.
It's unfortunate that your story has spread so far and so quickly. I now have to figure out how to resolve this AND try to figure out how anyone let it get this bad. Changing such entreched culture here is going to be hard.
I'm going to do my best of not letting Paypal become more of a cliche of how big businesses get their foundations kicked out from under them by smaller, scarappy startups.
It's unfortunate that your story has spread so far and so quickly. I now have to figure out how to resolve this AND try to figure out how anyone let it get this bad. Changing such entreched culture here is going to be hard.
I'm going to do my best of not letting Paypal become more of a cliche of how big businesses get their foundations kicked out from under them by smaller, scarappy startups.
P.S. Please,please, please don't google Stripe.