Very true - decision quality is super important! My point here is that trust erodes in the absence of good communication, and when that happens, your decisions matter less because you won‘t be able to deliver on them as effectively.
In your other point though, I‘ve seen highly effective managers who didn‘t understand much of what the team was doing technically, because the were able to build trust among everyone involved in major processes.
In your other point though, I‘ve seen highly effective managers who didn‘t understand much of what the team was doing technically, because the were able to build trust among everyone involved in major processes.