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Comment by PaulRobinson

Complacency - particularly a sense of you being on top in the natural order of things - will kill you, one way or another. No empire has ever survived it from the Romans to, the British empire to, well, I guess Boeing. Business textbooks are rammed with stories of complacency gutting market-dominating corporates (IBM, Kodak, Xerox), and the big reckoning seems to be coming for the likes of Boeing, GM, Ford, and many more. In tech, the assumption that the new hot like OpenAI is going to win all seems far-fetched as the complacency is already there.

The interesting thing for me about this particular tale is the commercial genesis of Airbus and the incentives of the management team have led it to catch up despite Boeing have a 20-year head start.

When you're not totally absorbed by the share price, and instead you're trying to build a sustainable long-term business that can pay off decades (or generations), later, you get to make decisions that lead to a more sustainable and trusted business.

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