Enterprise customers, remember to email your sales rep and ask for them to report on their contracted uptime with you that you are allowed to do as per contract.
They wont do this unless you ask hoping you don't notice the outages.
It creates lots of internal pain - they have no automation internally for reporting on this.
This is the only way anything will ever change. GitHub is _easily_ the most unreliable SaaS product. There's not a week whereby we aren't affected by an outage. Their reputation is mud.
This is the only way anything will ever change. GitHub is _easily_ the most unreliable SaaS product. There's not a week whereby we aren't affected by an outage. Their reputation is mud.