Often advocacy groups or municipalities will perform counts on specific days each year.
So while one does not need to say "literally" in that sentence (it wasn't figurative, after all), it is possible to say "zero homeless folks" as there may be data backing the statement up.
So while one does not need to say "literally" in that sentence (it wasn't figurative, after all), it is possible to say "zero homeless folks" as there may be data backing the statement up.