TFA explains the true driving force behind Enshittification.
It takes a very strong will to say no to growth and investment, because you know it will make what you do change from excellence in to shit. Sometimes your customer base morphs (see Facebook) and you survive. Sometimes your only market was the high end discerning customer, and now that you’re shit, you’re dead.
It takes a very strong will to say no to growth and investment, because you know it will make what you do change from excellence in to shit. Sometimes your customer base morphs (see Facebook) and you survive. Sometimes your only market was the high end discerning customer, and now that you’re shit, you’re dead.