I've got a Samsung dryer and when it had a fault with the door sensor they got it fixed pretty quickly. I had better service from them than Bosch or Miele - I replaced a Bosch dryer when I was totally fed up of trying to organise Bosch to fix it and being told it was at least a 6 week wait - Samsung half the price, and surprised us that it is a better dryer (faster, easier to use etc).
I don't love their phones, though my wife has one. However, again on the service front, when my samsung S7 had a problem they fixed it pretty quickly. When my iPhone 5 came with the wifi not working it took weeks to convince Apple that it was actually broken and get a replacement.
All anecdotal of course, and probably varies a lot by location and over time.
I don't love their phones, though my wife has one. However, again on the service front, when my samsung S7 had a problem they fixed it pretty quickly. When my iPhone 5 came with the wifi not working it took weeks to convince Apple that it was actually broken and get a replacement.
All anecdotal of course, and probably varies a lot by location and over time.