No, because the first one isn’t talking about writing documentation. It’s talking about knowledge discovery as a learned skill that eroded when web searching replaced how knowledge used to be sought. They actually say: even in the new-fangled domain of web searching, which you would think web natives would be better at, it’s actually people who had learned the skills and techniques of knowledge discovery pre-web who were better at finding what they were looking for. Now, why they think that is the case is a bit harder to grok, having to do with their object-oriented (sorry, sorry) view of understanding/knowledge.
Contrast that with the second quote. Good documentation could be in a dusty book in the library or in a SPA. What makes the documentation good isn’t, however, related to people’s ability to navigate information spaces.
Contrast that with the second quote. Good documentation could be in a dusty book in the library or in a SPA. What makes the documentation good isn’t, however, related to people’s ability to navigate information spaces.