> ...all ground to a halt.
This sounds melodramatic :) because you must have moved your business over to something else. I get it's valuable as a pitch but sometimes the severity of a problem someone solves can come off poorly. It's okay to say, 'this mildly inconvenienced me enough to make a replacement others might find useful too.'
Feedback:
* Great idea; I used Skype for calling phones too, always overseas. For me this is use case #1, calling a bank in my home country. Argh. Bad enough due to their call service, much worse now there's no good consumer-not-B2B-product way to call them at all after Skype went.
* Seriously: something working and working well in this space would be nice. I myself would use it once every few months, but I get that others will use it a lot more
* Making it usable by relatives would be key for one of my use cases (where Facebook Messenger's video call UI can be observed to have confusing UX -- we used to use Skype)
* Browser-based is _exactly wrong_. Skype was an app I could use on my desktop and phone.
* I tried clicking the phone number area and typing something and nothing happened. Maybe I need to sign up first. But the UX first impression is, 'this doesn't work.' EDIT: I have to click the number buttons! I thought I could press the number keys on my keyboard. Ok, got it, but this is awkward - I'd want to type, paste, etc.
This sounds melodramatic :) because you must have moved your business over to something else. I get it's valuable as a pitch but sometimes the severity of a problem someone solves can come off poorly. It's okay to say, 'this mildly inconvenienced me enough to make a replacement others might find useful too.'
Feedback:
* Great idea; I used Skype for calling phones too, always overseas. For me this is use case #1, calling a bank in my home country. Argh. Bad enough due to their call service, much worse now there's no good consumer-not-B2B-product way to call them at all after Skype went.
* Seriously: something working and working well in this space would be nice. I myself would use it once every few months, but I get that others will use it a lot more
* Making it usable by relatives would be key for one of my use cases (where Facebook Messenger's video call UI can be observed to have confusing UX -- we used to use Skype)
* Browser-based is _exactly wrong_. Skype was an app I could use on my desktop and phone.
* I tried clicking the phone number area and typing something and nothing happened. Maybe I need to sign up first. But the UX first impression is, 'this doesn't work.' EDIT: I have to click the number buttons! I thought I could press the number keys on my keyboard. Ok, got it, but this is awkward - I'd want to type, paste, etc.