Comment by djaychela

A friend of mine is senior management at one of these companies. His life has been a real nightmare trying to get things back on track - there are so many interconnected systems that they needed to get back up 'clean' and running just to get their normal business running, let alone the online side. And he's not even directly responsible for any of this, but it's all so embedded in a modern retail business that if something like this happens it's your problem to deal with to a degree. The stress caused by this sort of thing is immense.