If I have a app who's backend needs to connect to, say, a CRM platform - I wonder if instead of writing APIs to connect to Dynamics or Salesforce or Hubspot specifically, if there's benefit in abstracting a CRM interface with an MCP so that switching CRM providers later (or adding additional CRMs) becomes easier?
If I have a app who's backend needs to connect to, say, a CRM platform - I wonder if instead of writing APIs to connect to Dynamics or Salesforce or Hubspot specifically, if there's benefit in abstracting a CRM interface with an MCP so that switching CRM providers later (or adding additional CRMs) becomes easier?