The problem is that 50% of staff not knowing the company's moderation rules points to a systemic problem with internal training, not a problem with the staff themselves.
Cynically, I suspect that they wanted to cut staffing costs by 50% and this was seen as an easy way to justify it without going through a consultation process.
Cynically, I suspect that they wanted to cut staffing costs by 50% and this was seen as an easy way to justify it without going through a consultation process.