Comment by idkwhattocallme

I've gone down this rabbit hole with customers as a PM still working in the space. Here is what I've learned. The past decade of devices (hololens, realwear, google glass, vuzix, etc) were some combination of way too heavy, expensive, fragile, short battery life, no wifi connectivity, too much UI long to get to point of value and/or simply not useful. That and most customers had a content problem. The AR/VR use in the field typically came down to looking something up in a manual or calling someone. Both easily and perhaps more effectively done on a smartphone. There was an instance where I asked techs why they weren't using the headset for showing what they were seeing in realtime and they said, it's easier to facetime (hard to argue that). The cool AR 3-D demos or overlays rarely worked in the field on real equip or didn't actually convey anything useful (everyone knows the basics of how the machine works). There are training VR use cases (like learning to operate a crane), but once again it's a nice to have supplement and not a replacement. Recent advances with LLMs (specifically voice) + Meta type "glasses form factor" have created intrigue again with innovation centers at large companies. The use case we're currently working on is inspections or filling out forms with audio/videos.