The problem is owners rent out their space and try to do all the work from afar. Cleaners are rented and just do what their told. No one really inspects the place between guests. No one maintains anything. It's just maximal profit extraction which turns everything into crap.
I would never rent out my home or extra dwelling without greeting the guests in person, being available for assistance, and maybe even showing up at checkout time.
I would never rent out my home or extra dwelling without greeting the guests in person, being available for assistance, and maybe even showing up at checkout time.