To be fair to an English speaker reading your name from paper: some native English speakers are taught to read by recognizing words by their first letter and their shape, and skipping the word to later fill in the blanks when they don't recognize the word. The lady may have simply never been taught how to sound out unfamiliar letter combinations, and may have been trying her best to make sense of the unrecognizable mess of letters she saw in front of her.
https://www.apmreports.org/episode/2019/08/22/whats-wrong-ho...