Thanks for sharing this. I'm actually starting to explore integrating an agent into one of my SaaS solutions, based on a client request.
To be honest, my experience with agents is still pretty limited, so I’d really appreciate any advice, especially around best practices or a roadmap for implementation. The goal is to build something that can learn and reflect the company’s culture, answer situational questions like “what to do in this case,” assist with document error checking, and generally serve as a helpful internal assistant.
All of this came from the client's desire to have a tool that aligns with their internal knowledge and workflows.
Is something like this feasible in terms of quality and reliability? And beyond hallucinations, are there major security or roadblocks concerns I should be thinking about?
To be honest, my experience with agents is still pretty limited, so I’d really appreciate any advice, especially around best practices or a roadmap for implementation. The goal is to build something that can learn and reflect the company’s culture, answer situational questions like “what to do in this case,” assist with document error checking, and generally serve as a helpful internal assistant.
All of this came from the client's desire to have a tool that aligns with their internal knowledge and workflows.
Is something like this feasible in terms of quality and reliability? And beyond hallucinations, are there major security or roadblocks concerns I should be thinking about?