Comment
Comment by jrnkntl
"37signals can cry foul, but they're discovering the downside of making products with low barriers to entry." according to the first comment on the 37Signals issue on readwriteweb (http://www.readwriteweb.com/archives/huddlechat_campfire_rip...)
That and "you can't btch about it because you don't have the fanbase"; pretty much sums up this article :)
But still a nice read.