Comment by song

Memorable experience at a four seasons in Shenzhen (memorable for how well they fixed my screwups that is), I had forgotten my laptop charger (apple laptop). They didn't have any I could borrow, went to the apple store to buy one and lent it to me. I forgot my phone in the taxi arriving at the airport. Noticed immediately, I tried calling my phone, the taxi driver hung up immediately on me (so he knew I left my phone there and was probably planning on selling it). I called Four Seasons, they had kept a record of the taxi number, got the phone fedexed it to my destination.