Airbnb is a giant example of what happens when you go too far into thinking you can solve real world issues with software UI.
Or run a hospitality business without doing any real hospitality.
Yes, a marketplace is a dream business from a profitability perspective, but it’s too easy to forget the marketplace is not the actual product that people come to the marketplace for.
It doesn’t matter if you have 5000 overpaid developers building the slickest software, the end product is not the Airbnb software, it’s the actual hospitality experience.
Or run a hospitality business without doing any real hospitality.
Yes, a marketplace is a dream business from a profitability perspective, but it’s too easy to forget the marketplace is not the actual product that people come to the marketplace for.
It doesn’t matter if you have 5000 overpaid developers building the slickest software, the end product is not the Airbnb software, it’s the actual hospitality experience.