Was it also commonplace to have insurances covering human errors? For example:
> A tribunal last year ordered Air Canada to honour a discount that its customer service chatbot had made up.
If a human sales representative had made that mistake instead of a chatbot, I wonder if companies will try to recover that cost through insurance. Or perhaps AI insurance won't cover the chatbot for that either?
> A tribunal last year ordered Air Canada to honour a discount that its customer service chatbot had made up.
If a human sales representative had made that mistake instead of a chatbot, I wonder if companies will try to recover that cost through insurance. Or perhaps AI insurance won't cover the chatbot for that either?