I'm convinced Wise is using AI for their customer service. I had absolutely no trouble getting help when I needed and the employee was always helpful, but ever since the birth of ChatGPT I don't even get an answer anymore.
They don't understand the problem, and when I point that out by explaining my issue another way they just answer "Have I solved your issue?". Well, no, you didn't; you didn't even understand the problem.
The worst part is that they are pretending they are humans.
They don't understand the problem, and when I point that out by explaining my issue another way they just answer "Have I solved your issue?". Well, no, you didn't; you didn't even understand the problem.
The worst part is that they are pretending they are humans.