> AI can (theoretically) be a lot more fair in dealing with claims
Respectfully, no it can't. From a Western perspective, specifically American, and from an average middle-class person's perspective, specifically American, it only appears to be fair.
However, LLMs are a codification of internet and written content, largely by English speakers for English speakers. There are <400m people in the US and ~8b in the world. The bias tilt is insane. At the margins, weird things happen that you would be otherwise oblivious to unless you yourself come from the margins.
Respectfully, no it can't. From a Western perspective, specifically American, and from an average middle-class person's perspective, specifically American, it only appears to be fair.
However, LLMs are a codification of internet and written content, largely by English speakers for English speakers. There are <400m people in the US and ~8b in the world. The bias tilt is insane. At the margins, weird things happen that you would be otherwise oblivious to unless you yourself come from the margins.