I'm not surprised. Apple ID seems completely broken to me, even when I just tried to set up a new MacBook 4 weeks ago:
Create an account via the settings page? Had to contact support because my phone number + email got stuck in some "halfway activated but can't log in" state.
Sign into the App Store + downloading some software? Got stuck in some broken form that wouldn't let me enter payment information. Had to crawl through reddit threads about how to work around this mess, just to be able to use the App Store.
Create an account via the settings page? Had to contact support because my phone number + email got stuck in some "halfway activated but can't log in" state.
Sign into the App Store + downloading some software? Got stuck in some broken form that wouldn't let me enter payment information. Had to crawl through reddit threads about how to work around this mess, just to be able to use the App Store.