The real problem is that Google Maps isn't regulated like a utility. I know, I know, we all hate regulation, we love free markets, and all. But bear with me for a moment.
I had a problem where Google Maps showed the wrong location for my address. I reported the issue. I was told the correction was accepted. But it wasn't — Google Maps would still show the wrong location. After doing this dance several times over a course of weeks going into months, it would sometimes show the correct location, and sometimes the wrong one. I once had two people arrive in the same car, and each of their phones showed a different location in Google Maps.
The problem is that at this point Google Maps is so ubiquitous that people accept it as "truth". And that is a problem when it shows an incorrect location: people can't get to your place, package deliveries are delayed, etc.
Unfortunately, things that are so ubiquitous in our lives require regulation — at the very least, Google should be required to process (and verify) requests for corrections in a timely manner.
I had a problem where Google Maps showed the wrong location for my address. I reported the issue. I was told the correction was accepted. But it wasn't — Google Maps would still show the wrong location. After doing this dance several times over a course of weeks going into months, it would sometimes show the correct location, and sometimes the wrong one. I once had two people arrive in the same car, and each of their phones showed a different location in Google Maps.
The problem is that at this point Google Maps is so ubiquitous that people accept it as "truth". And that is a problem when it shows an incorrect location: people can't get to your place, package deliveries are delayed, etc.
Unfortunately, things that are so ubiquitous in our lives require regulation — at the very least, Google should be required to process (and verify) requests for corrections in a timely manner.