This is my biggest aggravation. They consistently underreport estimated pickup times. Dropoff times are essentially universally significantly later than the estimate before booking.
It's things like this that make agents potentially exciting. So much of enshittification is wrapping an essentially good service in a crappy and misleading UI to drive extra revenue. If you can replace the lying UI with a more honest one, and then do a fair and automatic comparison between Uber and Lyft, a lot of the annoyance goes away.
It's things like this that make agents potentially exciting. So much of enshittification is wrapping an essentially good service in a crappy and misleading UI to drive extra revenue. If you can replace the lying UI with a more honest one, and then do a fair and automatic comparison between Uber and Lyft, a lot of the annoyance goes away.