Similar to CA's requirement for online cancellations if a subscription is purchased online, there should be a rule that requires the same amount of steps to cancel as it takes to subscribe.
Yes it could still be gamed, but anyone who's worked on user funnels knows that every added step reduces conversion, so it would be self-balancing.
Yes it could still be gamed, but anyone who's worked on user funnels knows that every added step reduces conversion, so it would be self-balancing.