>Personally speaking, I've never cared whether someone "validates" my emotions (and I often view such attempts as a bit patronizing or insincere). There's a problem to be solved, so let's attempt to solve it or at least compromise in good faith. The resolution to the problem is the most likely way to elicit positive emotions from me anyway.
I assume ads don't work on you either, right? You buy purely based on a logical calculus of requirements and whether a product is fit-for-purpose. I assume the obverse must also be true; if they invalidate your emotions it doesn't affect you either?
Imagine you lose your parking receipt and have to pay for the whole day. An attendant that says:
"You were stupid for losing your ticket. It says in 1-ft letters at the entrance 'lost tickets pay full day.' We don't make exceptions for people that can't keep track of their stuff."
vs
"Damn dude, that sucks. You're not the only one today -- previous woman had her wallet stolen as well. Sorry I can't help, boss doesn't let me make exceptions"
Of course people validate other's emotions. You are affected by it. You only notice when someone does it poorly. Your perception of whether an exchange in which you had to compromise went well or not is highly colored by the attitude and "fluff" that the other person presented.
I assume ads don't work on you either, right? You buy purely based on a logical calculus of requirements and whether a product is fit-for-purpose. I assume the obverse must also be true; if they invalidate your emotions it doesn't affect you either?
Imagine you lose your parking receipt and have to pay for the whole day. An attendant that says: "You were stupid for losing your ticket. It says in 1-ft letters at the entrance 'lost tickets pay full day.' We don't make exceptions for people that can't keep track of their stuff."
vs
"Damn dude, that sucks. You're not the only one today -- previous woman had her wallet stolen as well. Sorry I can't help, boss doesn't let me make exceptions"
Of course people validate other's emotions. You are affected by it. You only notice when someone does it poorly. Your perception of whether an exchange in which you had to compromise went well or not is highly colored by the attitude and "fluff" that the other person presented.