Comment by mmccauley

One of the major problems with carriers is that they are being pushed to drive costs down from retailers who can demand it. Residential deliveries are costly because 50% fail on the first attempt (this is why UPS charges an extra $1.25 for residential deliveries). Shipping is quickly becoming a commodity. Locker delivery enables delivery density (multiple parcels at one stop), saves huge costs compared to traditional residential deliveries, and makes returns a whole lot easier and cheaper.